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WEBINARS

20 NOVEMBER, 21 NOVEMBER '24

AI-CHATBOT FOR LIBRARIES AND INSTITUTIONS
– PROMPTING AND CONVERSATIONS. PART II.

LANGUAGE: ENGLISH

DURATION: 1 hour + Q&A

TYPE:  Free of charge

In this webinar we will focus on the eloquence of AI-Chatbots: What can chatbots do that “classic” keyword search cannot? What is a helpful conversation? How can you measure the quality of an answer? We will chat with our bots on questions that will test its limits. We will provide live insight into our prompting backend.

 

We will show you how we measure quality and what we do against hallucinations. Throughout the presentation we will be transparent with the Chatbots’ shortcomings. And above all we will allow a peep into the (not so distant) future.

 

Topics are:

  • Good prompting: How do I explain to the bot what it is supposed to say?
  • Metrics: How do I even know what a good chat is?
  • Hallucination: What if the bot is talking nonsense?
  • Talking about images or films: the multimodal bot.
  • Can the bot also speak Farsi, Japanese and Spanish? At the same time?

The webinar will again be moderated by Tilman Scheel, Managing Director, AboutSomethinK – ASK – 

 

This is a second part in our webinar series on the concepts and terminology behind AI-Chatbots.

AVAILABLE MATERIALS

WEBINAR SLIDES

23 OCTOBER, 24 OCTOBER '24

AI-CHATBOT FOR LIBRARIES AND INSTITUTIONS
– CONCEPTS AND TERMINOLOGY. PART I.

LANGUAGE: ENGLISH

DURATION: 1 hour + Q&A

TYPE:  Free of charge

This webinar will explain the concepts and the terminology defining AI. We will also provide practical examples and a live demo on how these concepts impact our everyday work with our AI Chatbot for libraries.  

 

When the internet arrived, we had to understand a whole new set of words and concepts. “Email”, “WLAN”, “Bluetooth”, etc. have become household terms. It is easily forgotten that they had to be learned. Until we know about “LLM”, “Tokens” or “RAG” we will have no real understanding of how to think about and how to use AI. We will lift the veil. 

 

After this webinar you will be able to answer these questions: 

 

  • What is RAG and will it make searching for books and other media more reliable?
  • What is a token and what does it cost? 
  • Is “open source” really open source? 
  • Why do we need a Vector Database for our metadata? What is a vector anyway? 
  • Are there metrics for a good AI – conversation? 
  • Why is an AI hallucinating? Does it matter? 

With AboutSomethinK – ASK – we are operating the world’s first AI Chatbot for library collections. We have launched the chatbot for the libraries of Berlin (voebb.de) and will be launching many more, soon. For more than a year now, AI has become our everyday work. Still, AI is developing at an incredible speed and we have to keep learning every day. It’s fun. Participate!

 

Speaker: 

Tilman Scheel, CEO, AboutSomethinK

 

AVAILABLE MATERIALS

WEBINAR SLIDES

11 JUNE, 13 JUNE '24

AI-CHATBOT IN PUBLIC LIBRARIES – FIRST PRACTICAL EXPERIENCES

LANGUAGE: ENGLISH

DURATION: 1 hour + Q&A

TYPE:  Free of charge

A webinar on the first experiences we made running Europe’s first AI Chatbot for the Association of Public Libraries in Berlin (VÖBB).

 

On 28th May 2024 we have launched the first AI-Chatbot in Europe for public libraries. Its goal is to complement traditional search, allowing patrons to chat about ebooks, films, music, etc.

  

In this webinar we explain why the Berlin libraries made their approx. 4 Mio media available using an AI chatbot. We provide provide real data and practical experience on: 

 

  • User response to chatting about library collections
  • Working with diverse, inconsistent and incomplete data
  • Ownership of data and what to do about it? 
  • Prompting your chatbot for library use
  • Pricing: on the cost for infrastructure, customization and tokens 
  • A word on ethics and data protection

 

Speakers: 

Moritz Mutter, Head of Digital, VÖBB Service Center, Association of Public Libraries in Berlin

Tilman Scheel, CEO, AboutSomethinK

 

You will find our Chatbot on the website of Berlin libraries voebb.de.

 

You can click on the chat icon in the bottom right corner of any page on the website to start a conversation about all available media in library collections. You can ask the bot to speak your language.

 

We are happy for your feedback. As the bot is the first of its kind, there is still a lot to learn!

AVAILABLE MATERIALS

VIDEO RECORDING

WEBINAR SLIDES

9 NOVEMBER '23

AI IN LIBRARIES AND PUBLIC INSTITUTIONS

LANGUAGE: GERMAN

DURATION: 1 hour + Q&A

TYPE:  Free of charge

Dear Library Professionals, 

On 9 November 2023 at 15:00 (CET) we are hosting a webinar on the use of Artificial Intelligence in libraries, archives and public institutions

As a provider of VoD services for the Association of Public Libraries of Berlin (VÖBB), we already use ChatGPT to index our content. 

On 9 November, we would like to give a general introduction to the topic of AI for libraries to anyone interested. We will explain how ChatGPT and similar Large Language Models (LLMs) work, we will explain terms like AI and generative AI and we will show what the practical applications of these technologies are. Then we will discuss how libraries can use this new technology. Finally, but only briefly, we will present our project AboutSomethinK or ASK live, i.e. our AI chatbot for public or academic libraries and archives. 

You are of course welcome to ask any questions about AI and ChatGPT; just ASK! 

AVAILABLE MATERIALS

VIDEO RECORDING

WEBINAR SLIDES

USEFUL LINKS

The following is a list of links to AI. The list  is continuously updated. We are grateful for any interesting information on new resources. 

 

The webinar on AI by our American library colleagues

https://www.webjunction.org/events/webjunction/AI-and-libraries.html

With its own extensive list of links, presentation and webinar recording. 

 

The German government’s plan for AI

https://www.ki-strategie-deutschland.de/home.html

“Artificial intelligence “AI” is the key to the world of tomorrow”

 

The platform for AI of the German Academy of Science and Engineering e.V. 

https://www.plattform-lernende-systeme.de/startseite.html

With AI map

 

German Research Center for Artificial Intelligence

https://www.dfki.de/web

Central platform of the scientific community around AI

 

German AI Association

https://ki-verband.de/

The association for AI with interesting events on the topic


AI and Everything Else

https://www.youtube.com/watch?v=xNBiPd2H9J0

Benedict Evans, Slush 2023