Webinars

11 JUNE, 13 JUNE '24

AI-CHATBOT IN PUBLIC LIBRARIES – FIRST PRACTICAL EXPERIENCES

LANGUAGE: ENGLISH

DURATION: 1 hour + Q&A

TYPE: Free of charge

A webinars on the first experiences we made running Europe’s first AI Chatbot for the Association of Public Libraries in Berlin (VÖBB).

On 28th May 2024 we have launched the first AI-Chatbot in Europe for public libraries. Its goal is to complement traditional search, allowing patrons to chat about ebooks, films, music etc.

In this webinar we explain why the Berlin libraries made their approx. 4 Mio media available using an AI chatbot. We provide provide real data and practical experience on:

User response to chatting about library collections
Working with diverse, inconsistent and incomplete data
Ownership of data and what to do about it?
Prompting your chatbot for library use
Pricing: on the cost for infrastructure, customization and tokens
A word on ethics and data protection

Speakers:

Moritz Mutter, Head of Digital, VÖBB Service Center, Association of Public Libraries in Berlin

Tilman Scheel, CEO, AboutSomethinK

You will find our Chatbot on the website of Berlin libraries voebb.de.

You can click on the chat icon in the bottom right corner of any page on the website to start a conversation about all available media in library collections. You can ask the bot to speak your language.

We are happy for your feedback. As the bot is the first of its kind, there is still a lot to learn!

AVAILABLE MATERIALS

VIDEO RECORDING

WEBINAR SLIDES

9 NOVEMBER '23

AI IN LIBRARIES AND PUBLIC INSTITUTIONS

LANGUAGE: GERMAN

DURATION: 1 hour + Q&A

TYPE: Free of charge

Dear Library Professionals,

On 9 November 2023 at 15:00 (CET) we are hosting a webinar on the use of Artificial Intelligence in libraries, archives and public institutions.

As a provider of VoD services for the Association of Public Libraries of Berlin (VÖBB), we already use ChatGPT to index our content.

On 9 November, we would like to give a general introduction to the topic of AI for libraries to anyone interested. We will explain how ChatGPT and similar Large Language Models (LLMs) work, we will explain terms like AI and generative AI and we will show what the practical applications of these technologies are. Then we will discuss how libraries can use this new technology. Finally, but only briefly, we will present our project AboutSomethinK or ASK live, i.e. our AI chatbot for public or academic libraries and archives.

You are of course welcome to ask any questions about AI and ChatGPT; just ASK!