INFO-BOT
Service questions, solved in seconds
The Info Bot answers everyday questions about your library, archive, museum or institution quickly and reliably. It draws on your own info (website, FAQs, PDFs, policies, etc.) and is available around the clock on any device.
- Perfect for opening hours, fees, regulations, events and general info
- Can be embedded into any website or catalog
- Works in all major languages
- All costs included: hosting, tokens, support
- Data protection by design, ready for EU AI Act requirements
Typical chats with the Info-Bot
- “Are you open this Sunday and do you have reduced hours on public holidays?”
- “What’s your policy on overdue items and fees?”
- “Which events are taking place next week for teenagers?”
DOCUMENT-BOT
Chat with your collections
The Document Bot lets users converse with large collections of text files: reports, archival descriptions, policy documents, research papers, project files and more.
Any amount of plain text can be indexed, so users can search, ask follow-up questions and explore complex holdings in natural language.
- Designed for extensive internal or public text collections
- Answers include interactive links to the source files, guaranteeing transparency
- Ideal for archives, research projects, documentation centers, internal knowledge bases
- Fast, conversational access to otherwise hard-to-find information
Typical chats with the Info-Bot
- “Summarise the main changes in our acquisition policy over the last five years”
- “Find references to ‘digitisation strategy’ across all internal documents since 2018. Provide links to the sources"
RESEARCH & RECOMMENDATION-BOT
Your AI reference librarian
The Research & Recommendation Bot connects directly to your catalog and collections and includes all the functions of the Info Bot.
It helps users search, browse and discover media in a natural conversation based on your own data.
- Import of .marc / .mrc and other metadata formats
- Daily update of catalog and collection data
- Combines service info + recommendation engine in one bot
- Supports multiple data sources (e.g. different collections and holdings)
- Full website integration, all major languages, EU data hosting possible
Typical chats with the Info-Bot
- “Can you recommend novels similar to Elena Ferrante available in e-book form?”
- “Show me articles and books on migration law published after 2020.”
- “Which children’s books do you have in Spanish about space and science?”
ADVANCED BOTS
Custom solutions for specific needs
All our Bots are available in Advanced versions.
Advance any of our bots or customise multipurpose chatbots that provide a seamless experience, offering comprehensive support and information across various aspects of your institution’s services.
- Run on your own server and URL, with full backend access
- Manage your own data and create multiple bots (e.g. up to 12 internal bots)
- Experiment with different LLMs (e.g. ChatGPT 5.0, Mistral, etc.)
- Real time Statistics
- Host and process all data in Europe if desired
CUSTOM DESIGN & CONSULTANCY
Tailored AI strategy and implementation
Beyond our standard bots, we offer consultancy on how to design, evaluate and roll out chatbots for libraries, archives and public bodies – from first concept and data strategy to governance, UX and evaluation.
For more specific needs, we develop custom solutions that integrate with your existing systems, workflows and collections, creating AI assistants that match your organisation’s tone, policies and technical environment.